Return & Refunds

Note:- No Return Only Exchange

At REINFORCE, we're committed to ensuring your satisfaction with every purchase. Our Exchange Policy reflects this commitment, providing you with flexibility and peace of mind. Please read the following terms carefully:

Eligibility for Exchange:

  • We accept exchanges within 7 days from the date of purchase.
  • Items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Proof of purchase is required for all exchanges.

Exchange Process:

  • To initiate an exchange, please contact our customer service team at +91 83682 34299.
  • Pack the item securely along with a note detailing the reason for the exchange.
  • Ship the item back to us using a trackable shipping method. The cost of return shipping is the customer's responsibility.

Exclusions:

  • Final sale items, including clearance or promotional items, cannot be exchanged.
  • Items that show signs of wear, damage, or alteration are not eligible for exchange.
  • We reserve the right to refuse exchanges that do not meet our criteria.

Exchange Options:

  • Exchanges are subject to availability. If the requested item is out of stock, we'll issue you a store credit or provide alternative options.
  • If the exchange is due to a defect or error on our part, we'll cover the cost of return shipping and expedite the exchange process.

No Refund Policy:

  • Please note that we do not offer refunds. Exchanges are only accepted for items of equal or lesser value.
  • In the case of a price difference, the customer is responsible for paying the additional amount for a higher-priced item.

Exchange Validity:

  • Once an exchange is processed and confirmed, it cannot be reversed.
  • Exchanged items are not eligible for further exchanges.

Contact Us:

  • If you have any questions or concerns about our Exchange Policy, please don't hesitate to reach out to our customer service team.

By making a purchase with REINFORCE, you acknowledge and agree to abide by the terms of our Exchange Policy outlined above. We appreciate your support and look forward to providing you with exceptional products and service.

Reinforce: Shipping Policy

Thank you for choosing Reinforce for your sportswear needs! We're committed to ensuring your shopping experience is as smooth as your workout routine. Below is our shipping policy to guide you through the process:

Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Please note that processing may take longer during peak seasons or promotional periods.

Shipping Methods:

  • To provide a seamless shopping experience & ensure that your order arrives at your doorstep in the shortest time possible we have a partnership with reputable shipping carriers. If you’re located in a metro city, you can expect your package to arrive within 1 to 3 business days.

Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can use the tracking link to monitor the status of your order in real-time.

Nationwide Reach:

  • No matter where you reside, we’re here to serve you. For customers in non-metro cities, our delivery commitment remains strong. You can anticipate receiving your order within 5 to 6 business days.

Lost or Damaged Shipments:

  • In the rare event that your shipment is lost or damaged in transit, please contact our customer service team immediately.
  • We will work with the carrier to initiate an investigation and resolve the issue as quickly as possible.

Contact Us
Your satisfaction is our ultimate goal. If you have any queries about shipping, delivery, or your order in general, our customer support team is here to assist you. Feel free to reach out to us via email or phone. We’re dedicated to ensuring your shopping experience with Reinforce will be excellent.